Wholesale Policies

To qualify for a wholesale account, you must:

• Operate a physical retail store, with or without an online presence, or
• Be an online-only business with an established audience or customer base.

Selling on third-party marketplaces is not permitted unless approved by Mowive in writing. Personal use of wholesale purchases is not allowed.

All wholesale applications are reviewed individually. We reserve the right to:

• Decline applications that are not in line with our brand,
• Cancel an approved order if we determine there is a violation of these terms,
• Require that resellers align with the values and standards of the Mowive brand.

To apply, contact us with your business name, website or storefront details, and the product categories you are interested in.

• All prices are listed in USD.
• Wholesale pricing is available only to approved retailers intending to resell products in-store or online.
• Promotional or volume orders from general customers do not qualify for wholesale pricing.
• For quotes on large-quantity orders, please contact us directly.

Wholesale pricing is agreed individually with each approved partner. Additional discounts are not available unless a promotional event is announced or a large-volume order is approved under a custom agreement. Orders placed using unauthorized discount codes may be cancelled.

• Invoices are available upon request and issued in USD.
• Wholesale orders must be paid in full before shipment.
• We do not offer net payment terms at this time.
• Payment must be approved before order processing begins.

• Wholesale orders ship within the United States.
• Shipping costs are confirmed per order based on size, weight, and destination.
• Large equipment may ship via freight carrier; delivery requirements are confirmed before shipment.

Once payment is received:

• Orders are typically processed within 0–1 business day, with delivery in about 1–3 business days for in-stock items. Fulfillment time for large wholesale orders is confirmed per order.
• You will be notified of any delays in advance.
• Tracking information is sent by email once the order has shipped.

Mowive supports bulk orders, B2B partners, and distributors. Contact us to discuss custom arrangements or long-term supply agreements. If you purchased through a third-party partner, please follow their return process and contact their support first.

• Every product is inspected before shipping. If you receive a damaged or defective item, please inspect your shipment upon arrival.
• Report any issues as soon as possible after delivery.
• Email us with your order number, clear photos, and details so we can resolve the issue promptly.

• Wholesale returns are reviewed case by case.
• Items must be unused, in original condition, and returned with original packaging when required.
• Approved returns must be shipped using a trackable method.
• Unauthorized returns may not be accepted.

Standard retail orders are covered by our Refund & Returns Policy.