Order Cancellation

• Orders can be cancelled if the cancellation request is received before the order has been processed and shipped.
• To request a cancellation, contact our customer support team as soon as possible with your order number.
• Orders placed before our 2:00 PM cutoff are typically processed the same business day, so please reach out quickly if you need to cancel.

• Once an order has been shipped, it generally cannot be cancelled.
• If you no longer want the item, you may request a return after delivery in accordance with our Refund & Returns Policy.

If your order includes custom-made or personalized products, cancellation may not be possible once production has begun. Contact us as soon as possible and we will let you know what options are available for your specific order.

To cancel your order, contact us using the details at the bottom of this page and include:

• Your full name
• Your order number
• The reason for cancellation (optional)

You can also reach us through our contact page. We will confirm by email whether your order was cancelled in time.

• If your cancellation request is approved before shipment, a full refund will be issued to your original payment method.
• Approved refunds are processed within 7 business days. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.